Travelling by bus in Gujarat has never been more convenient, thanks to the Gujarat State Road Transport Corporation (GSRTC) and its official mobile application. This app is designed to make your journey smoother by offering easy ticket booking, real-time bus tracking, schedule checking, and various passenger-friendly services — all from your smartphone. In this comprehensive guide, we will explore what the GSRTC Bus Booking and Live Location Tracking App is, its key features, how to download it, how to use it for booking tickets, tracking buses in real-time, and why it’s a must-have for every bus traveler in Gujarat.
Introduction to GSRTC and the Mobile App
The Gujarat State Road Transport Corporation (GSRTC) is the state-owned transport service that operates thousands of buses across Gujarat and neighboring states. It connects remote villages to major cities and ensures that passengers have safe, affordable, and reliable travel options.
With the rise of smartphones and digital services, GSRTC launched its official mobile application to bring ticket booking, bus schedules, and live tracking services into the digital age. This app not only helps regular passengers but also benefits occasional travelers, tourists, and people who want up-to-date travel information without visiting a bus depot.
Why the GSRTC App is a Game-Changer for Bus Travelers
Before the app, passengers had to visit GSRTC depots or ticket counters, call inquiry numbers, or rely on outdated timetables. Now, the app offers:
- Instant ticket booking
- Live bus tracking
- Digital payment options
- Cancellation and refund services
- Bus route details and stops
This means less time in queues, fewer missed buses, and more control over your journey.
Key Features of the GSRTC Bus Booking and Live Location Tracking App
The GSRTC app is packed with features that make travelling easier. Let’s explore them in detail.
Online Ticket Booking
- Book bus tickets anytime, anywhere.
- Choose your source and destination within Gujarat and nearby states.
- View available buses, departure times, and seat availability.
- Select your preferred seat and bus type (Express, Volvo, Sleeper, AC/Non-AC).
- Pay online securely.
Live Bus Location Tracking
- Track your bus in real-time using GPS technology.
- Know the exact arrival time at your boarding point.
- Reduce waiting time at bus stops.
- Share the bus location with friends or family.
Bus Schedule and Timetable
- View the timetable for all GSRTC buses.
- Search by route, bus type, or date.
- Helpful for planning trips in advance.
Digital Payments
- Pay via UPI, debit/credit cards, net banking, or mobile wallets.
- Secure payment gateway with instant confirmation.
Ticket Management
- View booked tickets in your profile.
- Download e-tickets for travel.
- Cancel tickets and apply for refunds directly through the app.
Multiple Bus Categories
- Express – Affordable, regular service.
- Luxury/Volvo – Comfortable long-distance travel.
- Sleeper Coaches – For overnight journeys.
- AC and Non-AC options – Choose according to your comfort and budget.
Bus Stop Information
- See the list of stops for your selected bus.
- Check boarding and dropping points.
Notifications and Updates
- Get alerts for delays, cancellations, or changes in schedule.
- Receive promotional offers and discounts.
How to Download the GSRTC App
The GSRTC app is available for both Android and iOS users.
For Android Users
- Open the Google Play Store on your phone.
- Search for “GSRTC Official App”.
- Tap Install.
- Once installed, open the app and allow necessary permissions (like location access for live tracking).
Direct Link (Android): GSRTC on Play Store
For iOS Users
- Open the Apple App Store.
- Search for “GSRTC Official App”.
- Tap Get and authenticate with Face ID/Touch ID.
- Open the app after installation and allow permissions.
Direct Link (iOS): GSRTC on App Store
How to Use the GSRTC App – Step-by-Step Guide
First-Time Setup
- Open the App after downloading.
- Choose your preferred language (English/Gujarati/Hindi).
- Create an account by entering your name, email, and mobile number.
- Verify your mobile number with an OTP.
Booking a Bus Ticket
- Tap on “Book Ticket” from the home screen.
- Enter From (boarding city) and To (destination city).
- Select your date of journey.
- Tap Search to view available buses.
- Choose a bus and tap View Seats.
- Select your seat(s) and confirm.
- Enter passenger details (name, age, gender).
- Choose a payment method and complete the transaction.
- Receive your e-ticket instantly in the app and via email/SMS.
Tracking Live Bus Location
- Go to Live Bus Tracking on the home screen.
- Enter your PNR number or bus service number.
- View the real-time location on the map.
- You can also share this location with friends/family.
Cancelling a Ticket
- Open the My Tickets section.
- Select the ticket you wish to cancel.
- Tap Cancel Ticket and confirm.
- Refunds will be processed as per GSRTC policy.
Benefits of Using the GSRTC App
- Saves time – No need to visit ticket counters.
- Real-time updates – Avoid long waiting times at bus stops.
- Cashless payments – Multiple digital payment options.
- Eco-friendly – E-tickets reduce paper usage.
- Travel planning – Easy to check schedules before your trip.
- Accessibility – Multiple languages supported.
Tips for Using the GSRTC App Effectively
- Book tickets early during festivals and holidays.
- Always save your PNR number for quick tracking.
- Enable push notifications for important alerts.
- Check bus ratings and reviews before booking.
- Keep your phone charged if you rely on e-tickets and live tracking.
Common Issues and Troubleshooting
Issue 1: Payment Failed
- Ensure you have a stable internet connection.
- Try a different payment method.
- Check with your bank for any payment restrictions.
Issue 2: App Not Loading
- Clear app cache from phone settings.
- Update the app to the latest version.
- Reinstall if the problem persists.
Issue 3: Location Not Updating
- Ensure GPS is turned on.
- Give the app location access permission.
- Refresh the live tracking screen.
Safety and Security Measures by GSRTC
- GPS tracking for all buses for passenger safety.
- Contactless ticketing to reduce physical contact.
- Regular sanitization of buses.
- Emergency helpline numbers displayed in the app.
Future Updates and Improvements Expected
GSRTC continues to improve its app with upcoming features such as:
- Dynamic seat pricing for better deals.
- In-app chat support for quick help.
- Multi-city bookings for long-distance travelers.
- Offline booking history for reference without internet.
GSRTC Official Ticket Booking App – Click Here
GSRTC Tracking Application – Click Here
GSRTC Official Website – https://gsrtc.in/site/
Conclusion
The GSRTC Bus Booking and Live Location Tracking App is a must-have tool for anyone travelling within Gujarat by bus. With easy booking, secure payments, real-time tracking, and complete route details, the app makes public transport more accessible and efficient. Whether you are a daily commuter, a student, a tourist, or an occasional traveler, this app ensures you spend less time worrying and more time enjoying your journey.
Disclaimer
This article is for informational purposes only. All bus schedules, fares, and policies are subject to change by the Gujarat State Road Transport Corporation. Users should verify details on the official GSRTC website or app before making travel decisions.
